Refund policy

Return & Refund Policy

We want you to be happy with your purchase from Amy Creations.

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item should be unused, in its original condition, and returned with its original packaging when applicable.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order information and photos of the product.

We will review the issue and work with you to find an appropriate solution.

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Customers may be responsible for return shipping costs unless the item was received damaged, defective, or incorrectly shipped.

Items that have been used, damaged after delivery, or returned without the required original condition may not qualify for a refund.

For return or refund questions, please contact support@amycreations.com.